Account, billing, and access questions
Manage your subscription, invoices, and user permissions.
Why this matters: stay in control of your account.
Subscription and billing
In **Settings → Billing** you can:
View your current plan and renewal date
Update payment method (card on file)
Download past invoices
Upgrade or change plan (e.g. add more users or messages)
Billing is typically monthly or annual depending on your plan. Invoices are sent to the billing email on file.
User permissions
**Admins** can invite and remove users, change roles, and manage billing and product settings. **Members** can use the product and view data but cannot change team or billing settings. Only admins can delete the account or transfer ownership.
Changing your plan
To add seats, change billing cycle, or switch plans, go to **Settings → Billing** and use the **Change plan** or **Upgrade** option. Pro-rated credits or charges may apply; the exact behavior is shown before you confirm.
Staying on top of billing and access keeps your team unblocked and your account secure.
Need help?
If you can't find what you need in Settings, reach out to our support team from the Help Center or via the link in your account. We're happy to help with billing, access, or technical issues.